About the Company:

Happiness Media Sdn. Bhd. is a newly established digital marketing and ecommerce firm based in Kuala Lumpur, Malaysia, specializing in digital marketing in social media channels and online marketplaces, with a special focus on TikTok livestreaming. We are committed to building the largest TikTok MCN and TSP company in Malaysia by leveraging our successful experience in Malaysia and China.

Why Join Us:

At Happiness Media, we believe that our people are our greatest asset. We want to build an entrepreneurial, energetic, experienced, and diverse team with individuals who are intelligent, humble, hard-working, and dare to pursue challenging targets or bold ideas. We provide our top talent with abundant growth opportunities and competitive compensation packages with both short-term and long-term incentive schemes.

Job Summary:

Happiness Media Sdn. Bhd. is looking for a detail-oriented and highly motivated TikTok Shop Operator to join our team. The successful candidate will be responsible for operating our online e-commerce shop on TikTok, ensuring the smooth running of all operations and providing excellent customer service to our clients. The ideal candidate should have a good understanding of online marketplaces and social media platforms, particularly TikTok, and be able to manage and optimize sales performance.

Key Responsibilities:

• Operate and manage the online e-commerce shop on TikTok, including uploading products, managing inventory, and processing orders

• Provide excellent customer service to clients, addressing their inquiries, and resolving issues in a timely and professional manner

• Optimize sales performance by analyzing data, identifying trends, and adjusting strategies accordingly

• Collaborate with other departments (e.g. digital marketing, livestreaming, KOL affiliate, etc.) to ensure the online shop is aligned with broader brand goals and initiatives

• Stay up-to-date with the latest trends and features of online marketplaces and social media platforms to ensure operations are relevant and engaging


• Bachelor’s degree or qualification in business, marketing, ecommerce, or a related field

• 2+ years of experience in ecommerce, online marketplace, or related field

• Good understanding of online marketplaces and social media platforms, particularly TikTok

• Proficiency in e-commerce platform management and operation

• Strong communication and collaboration skills to work effectively with other team members

• Detail-oriented with excellent problem-solving skills

• Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment

If you are passionate about e-commerce and social media and have a track record of managing online marketplaces and optimizing sales performance, we want to hear from you. Join our team and help us build the largest TikTok MCN and TSP company in Malaysia.

Job Type: Full Time
Job Location: Kuala Lumpur Malaysia

Apply for this position

Allowed Type(s): .pdf, .doc, .docx

Sign Up KOL

Sign Up Brand